We’re always willing to answer any of your questions. As we are getting lots of questions, sometimes we might not respond as quickly as we would like to respond.
Therefore we’d like to refer you to our “Frequently Asked Questions“-section of our wiki.
For more technical issues we recommend searching through our “Troubleshooter” to possibly find a quick solution.
If the FAQ or troubleshooter can’t provide you with the answer you can also try finding an answer for your problem on our Ultimaker Forum or in our Ultimaker Google group. Note that at the forums, you will be helped more quickly because there are usually people from your time-zone available to help out.
In the case that you still haven’t found an answer to your question(s) we’re happy to help you. You can contact us via the following mail address:
sales@ultimaker.com
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